Application Features

Backend:
• Odoo 17 API gateway module on HR system as middleware to access all clinics
• Odoo 17 with module customizations on user, complaints.
• User token and authentication management.
• Users are managed with free portal users and have related employee data.
• APIs for user authentication, managing user complaints.

Front-end:
• iOS and Android apps.
• Employee profile.
• Get notifications on assigned complaints.
• Manager can followup escalated complaints and submit appropriate action.