Application Features

Backend:
• The website provides technical support for service centers and technicians across Egypt.
• Python Django admin panel to manage products data.
• Admin can add products, categories, models and other product knowledge data.
• Admin can upload product data in text, image, video and other file formats.
• Admin can set access rights for service centers and technicians on certain product categories.
• Integration with existing system Odoo v12 to get spare parts by model or serial number search.

Front-end:
• Web app for users to view and request product data.
• Spare part finder page to search system for product serviceable parts.
• Product categories overview page to browse all product categories.
• Category detail page to see all product models.
• Product detail page to see images, videos and available product sections including
technical specs, user manuals, technical manuals, maintenance videos and docs.
• Embedded chatbot for simple troubleshooting.
• Live chat with agent.
• Contact us page.